Terms & Conditions
This website is operated by China Direct Line Ltd (referred to as "CHDL/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions below which includes any other important hyper-linked sections Privacy Notice.
General We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website, it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.
Read through these terms and conditions carefully before using this website. Print a copy for future reference.
Also read our Privacy Notice section regarding your personal information.
means any person who, in buying something to which the DSRs apply, is acting for purposes that are outside their business.
means the contract concerning goods or service between us under a distance sales or service.provision scheme that makes exclusive use of distance communication up to and including the moment at which the contract is made.
means all days other than Saturdays, Sundays and public holidays.
The payment has been received by us in full for the price of the goods before your order can be accepted. We will confirm that your order can be accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
Price of Goods Unless otherwise agreed between us by written information, the prices payable for goods that you order are set out in our website as at the date of the order (applicable if order is placed via website).
All prices include value added tax and all costs or charges in relation to packaging, loading, unloading, carriage and insurance at the applicable current rates, unless expressly stated. All of which amounts of your order you shall pay in addition item(s) or service.
You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations.
Our delivery charges are set out in our website (applicable if order is placed via website).
Order Process All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
The "confirmation" stage sets out the final details of your order. Following this, we will send to you an order. acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from China Direct Line Ltd.
Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to Returns & Refunds Policy).
We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. China Direct Line Ltd shall be under no liability for any delay or failure to deliver the products within estimated timescales.
Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.
We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
The price you pay is the price displayed on this website at the time we receive your order apart from the following two exceptions:
- Payment can be made by any method specified on the website homepage. For information about secure online ordering see Privacy Notice.
- Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.
- The goods remain the property of China Direct Line Ltd until your payment has paid in full. If you fail to pay us any sum due pursuant to this agreement, we reserve the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998 at the annual rate of 8% above the national base rate from the due date for payment accruing on a daily basis until payment is made.
We offer a 7 day money back guarantee, In the unlikely event that you receive faulty or damaged goods.
Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement you can return it in accordance with our 7 day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund.
The product is unsuitable, every order is checked. If there is a problem with your order then you will be contacted by an advisor. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
To cancel, you must inform us by written information (see contact us for details) within seven days of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them. Item(s) may be returned to China Direct Line Ltd (see contact us for details), unused in its original packaging or similar packaging, together with the sale receipt or we can arrange collection at the cost to the consumer. You may cancel an order for services in the same way, within seven days of the date of purchase, unless the services begin sooner. Non faulty goods returned to us. There is a 15% restocking charge that are not being exchanged and are not damaged and will only be accepted at our discretion. Refunds are contingent upon inspection of item(s) once we receive it.
Please note: We do not refund shipping costs that you pay on returned items. Please note: We are responsible for items delivered in 6 working days if you needed them sooner.
If your goods are faulty please refer below, or contact for further instructions.
Our products are guaranteed against manufacturing defects for a minimum of one year. We advise that chrome and polished wheels are not used during the winter months October to February, if used during this period warranty is void. All our ex-display products carry no warranty or guarantee.
The manufacturer must establish liability in order for China Direct Line Ltd to warrant products. We would ask customers to understand the need for proper examination by the manufacturer before establishing liability. Your statutory rights are unaffected.
The manufacturer must establish liability in order for China Direct Line Ltd to offer service and parts support in spite of warranty expired products until model of product exhausted.
Before Fitting We advise that you check for correct equipment, condition, fittings and tyre directions prior to external fitting. If for any reason a wheel or tyre is damaged or the incorrect size or if you think there maybe a problem, do not fit to your vehicle, do not drive on it, do not fit tyres if wheels only, contact us immediately. We will not be held liable for any external charges.
We advise a test fit and that you thoroughly check the alloy wheels, prior to mounting tyres for wheels only packages. Failure to include car details make, model, version, year and original tyre size at checkout may invalidate any claim.
Intellectual Property You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Liability and Indemnity Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
China Direct Line Ltd will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website China Direct Line Ltd will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and China Direct Line Ltd accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
China Direct Line Ltd will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any: economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
China Direct Line Ltd aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by appropriate insurance.
China Direct Line Ltd shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (1) the privacy practices of such websites, (2) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (3) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by China Direct Line Ltd.China Direct Line Ltd reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.
If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except:
- China Direct Line Ltd (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions;
- We shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions;
- A person who is a permitted successor or assignee above of the rights or benefits of these terms and conditions may enforce such rights or benefits.
- No consent from the persons referred to in Section H9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties).
No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of us.
These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and us relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and us for your use of this website.